Support
Welcome to the Vietnam-Source support section. Here, we offer information about how our resource works, answer some of the more frequent questions that we receive, and offer advice and best-practices for conducting trade with Vietnam. If you have any specific questions and would like to speak with one of our Senior Account Representatives, please feel free to call us at +1-866-542-0532 or email at info@vietnam-source.com.
How it works
Vietnam-Source is a "one-stop-shop" for North American buyers looking to source commodities and products in Vietnam. We offer an array of customized services designed to support you, the buyer, through the sourcing, evaluation and negotiation processes. Once terms are agreed upon, Vietnam-Source can also provide on-demand consultation services both for shipping logistics and marketing strategy.
Sourcing in Vietnam is a 1-2-3 process here at Vietnam-Source.com:
Search through our listings of certified, reputable manufacturing facilities in Vietnam. You may search for commodities, commoditized products, or for products built to your specifications. In each case, we will provide you with information about companies that have the ability to complete your order.
Results information includes detailed company profiles, facility information, plant and product pictures, and manufacturing capabilities.
Having trouble finding something on our website? Call our toll-free number and speak with one of our Senior Account Representatives. These devoted agents will work with you to understand your needs, and locate appropriate supply partners in Vietnam.
Unlike so many online systems, Vietnam-Source is a people business. Once you have located a number of Vietnamese companies that you are interested in, you will be connected via phone and email with one of our Senior Account Representatives (SAR). Each SAR, located conveniently in our North American offices is a trained, English-proficient business professional armed with all of the research, communications and consultative tools that Vietnam-Source has to offer.
The SAR will gather the necessary information from you in order to determine specifications and pricing information from certified Vietnamese manufacturers. You will learn to work with your SAR to gather the necessary information you need to evaluate the sources that we identify.
Once we have helped you find the company with which you would like to conduct business, your SAR will assist in the trade negotiations. Opening communications, ironing-out product specifics, and assisting with legal and shipping information are just some of the responsibilities that we carry through this phase of our work.
Once a trade is negotiated, Vietnam-Source can provide additional marketing and logistics support through its consultative services division.
What does this cost you?
Use of this website is absolutely free. Also, you will not be charged for calling and speaking with our Senior Account Representatives as you begin to investigate opportunities. Negotiation and transaction assistance services will be billed on a case-by-case basis. We offer complete SUPPLY CHAIN MANAGEMENT SERVICES.
Begin Searching for Vietnamese Suppliers